Privacy Policy

1. What we collect

Information you give us

• Account details: your name and email address when you sign up.
• Payment information: handled by our payment processor, Stripe. We never see or store your full card number. Stripe processes payments on our behalf, under its own privacy policy.
• Messages you send us, such as support emails or contact form submissions.

Information we collect automatically

• Redemption activity: which deals you redeem, at which Partner Restaurant, and when. We need this to enforce the one redemption per day limit and to report redemptions back to Partner Restaurants.
• Usage and device data: log data such as IP address, browser and device type, and pages viewed, used to operate and secure the Service.
• Cookies and similar technologies, used for login sessions and basic functionality.

2. Cookies

We use cookies and similar technologies in three categories.

Session cookies

We use a session cookie to keep members signed in between visits. This cookie is required for the app to work and cannot be turned off while you remain logged in.

Checkout cookies

When you subscribe, Stripe sets its own cookies during checkout to process your payment securely. 412 Plates LLC does not control these cookies directly. Stripe's use of them is covered by Stripe's privacy policy.

Analytics

We collect basic, non-identifying analytics such as page views and referral source to understand how the site is used. This data is not sold or shared with third parties for advertising.

412 Plates LLC does not use cookies for third party advertising or ad tracking.

3. How we use it

We use your information to:

• create and manage your account and membership;
• process subscription payments through Stripe;
• run deal redemption, including enforcing redemption limits;
• detect and prevent fraud, duplicate accounts, and account sharing, which can involve looking at payment method and device signals;
• contact you about your account, your billing, and updates to the Service;
• improve and secure the Service; and
• meet our legal obligations.

4. How we share it

We do not sell your personal information.

We share information only in these situations:

• With Partner Restaurants: the redemption information needed to honor and account for deals, for example that a valid member redeemed a specific deal at their location. Restaurants do not receive your contact details from us.
• With service providers that help us run the Service, including Stripe for payments, our hosting and database providers, and our email delivery provider. Each one receives only what it needs to do its job.
• For legal reasons, if required by law or legal process, or to protect the rights, safety, or property of 412Plates, our members, or others.
• In a business transfer, if 412Plates is involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction and stays subject to this Policy.

5. How long we keep it

We keep account and redemption data while your account is active, and afterward only as long as we need it for legitimate business purposes such as fraud prevention, accounting, and legal compliance. You can ask us to delete your account and personal data at any time. See section 7.

6. Security

We use reasonable technical and organizational safeguards to protect your information, including encrypted connections and access controls. No system is perfectly secure, so we cannot guarantee absolute security.

7. Your choices and rights

• Access and update: view and change your account details in the app.
• Cancel: cancel your subscription anytime in your account billing settings.
• Delete: use the in app account deletion option, or email us at hello@412plates.com. We will delete your data except where the law requires us to keep it.
• Email: transactional emails about billing and your account are part of the Service. Any marketing emails will include an unsubscribe link.

Depending on where you live, you may have additional rights under privacy laws, such as the right to access, correct, or delete your personal data. To exercise them, email us at the address in section 11.

8. Other sites and services

The Service may link to Partner Restaurant websites or other third party sites. Their privacy practices are their own, and this Policy does not cover them.

9. Adults only

The Service is for adults. We do not knowingly collect information from anyone under 18. If you believe someone under 18 has given us information, email us and we will delete it.

10. Changes to this policy

We may update this Policy from time to time. If we make material changes, we will tell you through the Service or by email before they take effect. The effective date at the top shows the most recent revision.

11. How to reach us

Privacy questions, deletion requests, or anything else: hello@412plates.com

412Plates LLC, Pennsylvania