Terms of Service

1. What 412Plates is

412Plates is a paid membership that unlocks dining deals, such as buy one get one offers, at participating restaurants in the Pittsburgh area (each a "Partner Restaurant"). You redeem deals in person, at the restaurant, using the redemption feature in the Service.

412Plates is not a restaurant, a food preparer, or a food seller. Partner Restaurants are independent businesses and are solely responsible for their food, their service, and their premises.

2. Who can join

You must be at least 18 years old to create an account and buy a membership. The Service is not intended for anyone under 18, and we do not knowingly allow anyone under 18 to sign up.

3. Your account

Give us accurate information when you sign up, keep your login details private, and tell us right away if you think someone else has used your account.

Your account and your membership belong to you alone. You may not share, lend, sell, or transfer either one.

One account per person

You may not create or use more than one account. We may refuse, merge, or close accounts that we reasonably believe belong to the same person, payment method, or device. We may also suspend or close any account used for account sharing, duplicate signups, or fraudulent redemptions.

4. Membership and billing

Price and renewal

Membership is a recurring monthly subscription, billed through our payment processor, Stripe. The price you pay is shown at signup. Your membership renews automatically each month until you cancel.

Locked rate for the first 100 accounts

The first 100 accounts to subscribe receive a reduced monthly rate. Once an account has that rate, it keeps it for the life of the account and the rate will not increase, even if the member cancels and later re-subscribes on the same account. The rate is tied to the account, is limited to the first 100 accounts, and cannot be transferred to another account or another person.

Canceling

You can cancel anytime in your account billing settings. Cancellation takes effect at the end of the billing period you have already paid for, and you keep access until then.

Refunds

Except where the law requires otherwise, payments are not refundable, including for a billing period you only partly used.

Price changes

We may change the price for standard members with reasonable advance notice, and any change applies at your next renewal. This does not affect the locked rate described above.

Billing problems and chargebacks

If a charge looks wrong, email us before you dispute it with your bank. We would rather fix it directly. Starting a chargeback or payment dispute may result in immediate closure of your account and loss of any locked rate.

5. Deals and redemption

Deals belong to the Partner Restaurants that offer them. A restaurant may change, pause, or withdraw a deal at any time and without notice. We do not guarantee any minimum number of Partner Restaurants or deals, and availability varies.

Unless a specific deal says otherwise:

• you may redeem one deal per calendar day, across all Partner Restaurants;
• deals cannot be combined or stacked with other offers or promotions;
• deals have no cash value.

Your daily redemption resets at midnight Eastern Time.

How redemption works

Deals are redeemed in person. You open the redemption screen and restaurant staff confirms the redemption in the app. A screenshot, screen recording, photograph, or any other copy of the redemption screen is not valid.

Trying to redeem a deal fraudulently, including by using a copied redemption screen, sharing an account, or interfering with the redemption flow, may result in immediate closure of your membership with no refund.

6. Food, allergens, and restaurant responsibility

Partner Restaurants are solely responsible for food preparation, ingredients, allergen handling, food safety, hygiene, their premises, and compliance with applicable law. 412Plates does not prepare, handle, inspect, or deliver food, and makes no representations about any Partner Restaurant's food or practices.

Raise any issue with food or service with the restaurant directly. If you have a food allergy or a dietary restriction, confirm the details with the restaurant before you order.

7. Acceptable use

You agree not to:

• share your account or your redemption screens with people who are not members;
• interfere with, reverse engineer, or work around any part of the Service, including its redemption and payment systems;
• use the Service for any unlawful purpose; or
• harass Partner Restaurant staff or abuse the redemption process.

8. Intellectual property

The Service, including the 412Plates name, logo, design, and software, is owned by 412Plates LLC or its licensors. We grant you a limited, non-exclusive, non-transferable license to use the Service for your own personal, non-commercial use as a member. Partner Restaurant names and logos belong to their respective owners.

9. Suspension and closure

You may stop using the Service and cancel your membership at any time.

We may suspend or close your access if you violate these Terms, or if we suspect fraud or abuse, with or without notice.

If we discontinue the Service, we will give members reasonable notice and stop billing future periods.

Sections that should reasonably outlast your membership, including sections 6, 10, 11, 12, and 15, continue to apply after your account closes.

10. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, 412Plates disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error free, or that any particular deal or restaurant will be available.

11. Limitation of liability

To the fullest extent permitted by law: (a) 412Plates is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any claim arising from the food, service, or premises of a Partner Restaurant; and (b) our total liability for any claim arising from the Service is limited to the amount you paid to 412Plates in the three (3) months before the claim arose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless 412Plates LLC and its owner, officers, and agents from claims, damages, and expenses, including reasonable attorneys' fees, arising from your violation of these Terms or your misuse of the Service.

13. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will tell you through the Service or by email before the changes take effect. Continuing to use the Service after that means you accept the updated Terms.

14. General

Severability

If any part of these Terms is found unenforceable, that part will be limited or removed to the smallest extent necessary, and the rest stays in full effect.

Entire agreement

These Terms, together with the Privacy Policy, are the entire agreement between you and 412Plates about the Service, and they replace any earlier understandings.

No waiver

If we do not enforce a provision right away, we do not give up the right to enforce it later.

Assignment

You may not assign these Terms. We may assign them to an affiliate or a successor.

15. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of laws rules. Any dispute will be resolved in the state or federal courts located in Allegheny County, Pennsylvania, and you consent to their jurisdiction.

16. How to reach us

Questions about these Terms, your membership, or a charge: hello@412plates.com

412Plates LLC, Pennsylvania

17. Disclaimer of Warranties

The app and all deals are provided "as is" and "as available." 412 Plates LLC makes no warranty that the app will be uninterrupted, error free, or available at all times.

412 Plates LLC does not guarantee the quality, safety, or availability of any food, deal, or service offered by Partner Restaurants, and is not responsible for the actions, omissions, or food safety practices of any restaurant.

18. Limitation of Liability

To the maximum extent permitted by law, 412 Plates LLC is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to illness, injury, allergic reaction, or property damage arising from a visit to or food from a Partner Restaurant.

412 Plates LLC's total liability for any claim is limited to the amount the member paid in subscription fees in the three months preceding the claim.

19. Indemnification

The member agrees to indemnify and hold harmless 412 Plates LLC, its founder, and any contractors from any claims, damages, or expenses (including reasonable attorney fees) arising from the member's misuse of the app, violation of these terms, or violation of any law or third party right.

20. Termination

412 Plates LLC may suspend or terminate a member's account at any time for violation of these terms, fraud, or chargeback abuse, consistent with the existing fraud and chargeback language on the page.

The member may cancel their subscription at any time through account settings. Cancellation stops future billing but does not refund the current billing period. A canceled founder rate account that resubscribes does not lose its locked rate, as already stated elsewhere in these terms.

21. Governing Law

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles, since 412 Plates LLC is a Pennsylvania limited liability company.

22. Dispute Resolution and Arbitration

Any dispute arising from these terms or use of the app will be resolved through binding individual arbitration rather than in court, except that either party may bring an individual claim in small claims court.

The arbitration will be administered under the rules of a recognized arbitration provider and take place in Pennsylvania or remotely.

23. Class Action Waiver

Disputes must be brought on an individual basis only. The member waives any right to participate in a class action, class arbitration, or representative action against 412 Plates LLC.