Terms of Service

1. What 412 Plates Is

412 Plates is a paid membership that unlocks dining deals — such as buy-one-get-one offers — at participating restaurants in the Pittsburgh area ("Partner Restaurants"). Deals are redeemed in person at the restaurant through the Service's redemption feature.

412 Plates is not a restaurant, food preparer, or food seller. Partner Restaurants are independent businesses solely responsible for their food, service, and premises.

2. Eligibility and Accounts

You must be at least 18 years old to create an account and purchase a membership. You agree to provide accurate information, keep your login credentials confidential, and notify us of any unauthorized use of your account. Your account and membership are personal to you and may not be shared, lent, or transferred.

One account per person. You may not create or use more than one account. We may refuse, merge, or terminate duplicate accounts, including accounts we reasonably believe are associated with the same person, payment method, or device. We may suspend or terminate accounts that violate these Terms, including shared accounts, duplicate accounts, or fraudulent redemptions.

3. Membership and Billing

Membership is a recurring monthly subscription billed through our payment processor, Stripe. The current price is displayed at signup.

Founding-member rate

The first 100 accounts to subscribe receive a founding-member rate. Once your account has been granted the founding-member rate, that account keeps it for the life of the account, and it will not increase, even if you cancel and later re-subscribe on the same account. The founding-member rate is tied to the account, is limited to the first 100 accounts, and is not transferable to another account or person.

Your subscription renews automatically each month until you cancel. You can cancel anytime through your account's billing settings. Cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable, including for partially used billing periods.

We may change membership pricing for standard (non-founding) members with reasonable advance notice; changes apply at the next renewal. This does not affect the locked founding-member rate described above.

Chargebacks

If you have a billing concern, contact us at the email below before disputing a charge with your bank. Initiating a chargeback or payment dispute may result in immediate termination of your account and forfeiture of any founding-member rate.

4. Deals and Redemption

Deals are offered by Partner Restaurants and may change, be paused, or be withdrawn at any time without notice.

Unless otherwise stated, redemption is limited to one deal per account per Partner Restaurant location per calendar day, deals cannot be stacked with other offers, and deals have no cash value. A "calendar day" resets at midnight Eastern Time, and each physical location of a Partner Restaurant is treated separately.

Deals are redeemed in person: you present the redemption screen and restaurant staff confirms the redemption in the app. Screenshots, recordings, or other reproductions of the redemption screen are not valid.

Attempting to redeem fraudulently — including screenshots, account sharing, or manipulating the redemption flow — may result in immediate termination of your membership without refund.

We do not guarantee any minimum number of Partner Restaurants or deals, and availability may vary.

5. Food, Allergens, and Restaurant Responsibility

Partner Restaurants are solely responsible for their food preparation, ingredients, allergen handling, food safety, hygiene, premises, and compliance with applicable laws. 412 Plates does not prepare, handle, inspect, or deliver food and makes no representations about any Partner Restaurant's food or practices. Any issue with food or service should be raised with the restaurant directly. If you have allergies or dietary restrictions, confirm directly with the restaurant before ordering.

6. Acceptable Use

You agree not to:

• share your account or redemption screens with non-members;
• interfere with, reverse engineer, or attempt to circumvent the Service, including its redemption or payment systems;
• use the Service for any unlawful purpose; or
• harass Partner Restaurant staff or abuse the redemption process.

7. Intellectual Property

The Service, including the 412 Plates name, logo, design, and software, is owned by 412 Plates LLC or its licensors. We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial use as a member. Partner Restaurant names and logos belong to their respective owners.

8. Termination

You may stop using the Service and cancel your membership at any time. We may suspend or terminate your access for violation of these Terms, suspected fraud, or abuse, with or without notice. Sections that by their nature should survive termination (including Sections 5, 9, 10, and 11) survive.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, 412 PLATES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR DEAL OR RESTAURANT WILL BE AVAILABLE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) 412 PLATES IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY CLAIM ARISING FROM FOOD, SERVICE, OR PREMISES OF A PARTNER RESTAURANT; AND (B) OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID TO 412 PLATES IN THE THREE (3) MONTHS BEFORE THE CLAIM AROSE. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless 412 Plates LLC and its owner, officers, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Service.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance.

13. General

Severability

If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full effect.

Entire agreement

These Terms, together with the Privacy Policy, are the entire agreement between you and 412 Plates regarding the Service and supersede any prior understandings.

No waiver

Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment

You may not assign these Terms. We may assign them to an affiliate or successor.

14. Governing Law and Disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules. Any dispute shall be resolved in the state or federal courts located in Allegheny County, Pennsylvania, and you consent to their jurisdiction.

15. Contact

412 Plates LLC
Email: calvin@412plates.com